Return Policy

Online purchases made through FREDIALYNN.COM are valid for credit or refund within 21 days from the ship date.  Refunds are available for online purchases returned by mail.  Sale and select promotions are considered Final Sale merchandise and cannot be returned. 

We reserve the right to deny a refund if returned merchandise does not meet our return policy.

  • Full-price items in original condition can be returned for a refund within 21 days of the delivery date. 
  • Invoice available. 
  • Items must be returned unworn, unaltered and undamaged.
  • Original packaging.
  • Within 21 days of receipt.
  • Invoice available.
  • Original condition and tags intact.

Fredi Alynn guarantees against manufacturer's defects. If you feel the merchandise is defective and it was purchased from this website, please contact us by emailing info@fredialynn.com

Exchanges

We do not do exchanges. If you wish to send back the item you want to exchange, there is no guarantee we will have what you want at that time. Therefore, we suggest you place a new order for the style and color you want and then email us at info@fredialynn.com to get a return authorization and a code for free shipping on your new order. Please have your order number handy.  We will process the return as an exchange and a full refund will be issued once we receive the merchandise.

Please note that this service is only applicable on all orders within the United States. We do not currently ship internationally.